Question 1

Can I try it for free?

Accepted Answer

Yes. Your 14-day free trial starts automatically when you create your account — no credit card required.

Question 2

Will I be automatically charged after the free trial?

Accepted Answer

No. Our free trial doesn't require payment information, so there are no automatic charges. Service stops after trial ends, and you can purchase a paid plan anytime to continue.

Question 3

How do I download and install the app?

Accepted Answer

TrumpAlert is not currently listed in the US App Store. If you already have an authorized build installed, open it, allow notification permissions, and use the website dashboard to bind the iPhone. Public distribution instructions will be published when available.

Question 4

How do I bind my device?

Accepted Answer

Go to Dashboard → Devices → Add Device, then scan the secure QR code with TrumpAlert. After the app confirms binding, tap “Send test” to verify the complete website, Bark, APNs, and iPhone path. You can repeat the test later from Settings → Send test alert.

Question 5

Can I receive notifications on multiple devices?

Accepted Answer

Yes. Every plan supports up to 2 active devices.

Question 6

Why am I not receiving notifications?

Accepted Answer

Please check: 1) Subscription status is Active; 2) Device status is Active; 3) App notification permissions are enabled; 4) Send a test notification to verify; 5) Network connection is stable.

Question 7

What notification levels are available?

Accepted Answer

TrumpAlert offers three levels: Normal (standard tone), Important (enhanced tone, sustained ring), Critical (highest priority, continuous ring).

Question 8

How do I customize which notifications are important/critical?

Accepted Answer

Use Dashboard → Alert Settings to configure Critical and Important Keywords. Each post is matched against each user’s settings: critical matches become Critical, important matches become Important, and all other enabled posts remain Normal.

Question 9

Will notifications be translated to my language?

Accepted Answer

Yes! Enable "Enable Translation" in Alert Settings and select your target language. Notifications will be automatically translated. Supports Chinese, Japanese, Korean, Spanish, and more.

Question 10

Does my subscription start immediately after purchase?

Accepted Answer

**With Active Subscription:**
• New subscription time automatically stacks
• Starts after current subscription ends
• No time wasted - all days preserved

**Without Active Subscription:**
• Starts immediately after payment confirmation
• Access activated within minutes

**Stack Example:**
• Current subscription: Expires on Jan 31
• Purchase 1-year plan on Jan 15
• New subscription: Starts Feb 1, expires Jan 31 next year
• Your Jan 15-31 time is not wasted

Question 11

Can I upgrade or downgrade my plan?

Accepted Answer

**Upgrading:**
• Purchase a longer plan anytime
• New plan automatically stacks after current expires
• Compare the displayed monthly equivalent and renewal terms before changing plans

**Downgrading:**
• Not supported for active subscriptions
• Let current subscription expire first
• Then purchase desired plan

**Best Practice:**
• Start with free trial to test
• Use monthly for flexibility
• Upgrade to annual when ready for commitment

Question 12

Are there any additional taxes or fees?

Accepted Answer

Taxes and payment fees, when applicable, depend on your location and selected payment method.

• The checkout page shows the final amount before you confirm payment
• Card taxes are calculated by the checkout provider from the billing information you submit
• Cryptocurrency network or wallet fees are separate from the TrumpAlert plan price
• You remain responsible for any tax reporting required in your jurisdiction

Question 13

What payment methods are supported?

Accepted Answer

Available payment methods are shown at checkout.

**Credit/Debit Card**
• Supported card options are listed by the checkout provider
• The checkout page identifies whether a plan renews
• Eligible card purchases follow the prorated refund policy described below

**Cryptocurrency**
• Available assets and networks are listed by the payment provider at checkout
• Network fees and confirmation times vary
• Eligible purchases can request a prorated refund; approved cryptocurrency refunds are processed manually

Question 14

What are the available plans and prices?

Accepted Answer

**14-Day Free Trial**
• Price: Free
• Duration: 14 days
• Features: Full access to all features
• Devices: Up to 2 devices
• No credit card required

**Monthly Subscription**
• Price: $9.99/month
• Billing: Flexible month-to-month commitment
• Auto-renewal: Available (credit card only)
• Use case: Shorter billing commitment

**1-Year Plan**
• Price: $99.99 for 365 days
• Bonus: 30 additional days = 395 days total

**Annual Subscription**
• Price: $89.99/year
• Duration: 1 year
• About $7.50/month billed annually

**Core alert workflow available across plans:**
• Real-time Trump alerts and instant notifications
• Critical, Important, and Normal priority levels
• Configurable keywords, sounds, devices, and translations
• Complete public post pages with available media and links

**Device limit:**
• Every plan supports up to 2 active devices

Question 15

What is your refund policy?

Accepted Answer

**Credit/Debit Card Payments:**
Refund requests are reviewed individually for the current paid service period. If approved, the refund is calculated precisely by unused service days, not simply by the payment date:
• Transaction fees are non-refundable
• Applicable taxes are handled by the payment provider or tax system under its rules
• Any linked bonus period is cancelled when the refund is completed
• The estimated amount is shown when you submit the request; the final amount is recalculated when approved
• Refund review usually takes 3-5 business days

**Cancellation is different:** cancelling stops future renewal charges, does not refund the current paid period, and access continues until the current period ends. After cancellation, subscribe again if you want to continue.

**Cryptocurrency Payments:**
Eligible cryptocurrency purchases follow the same unused-service-days review. Cryptocurrency refunds are processed manually to a verified compatible wallet; network and processing fees are non-refundable, and settlement may take longer.

**Free Trial:**
• No refund needed - completely free
• No payment information required
• Cancel anytime without charges

Question 16

How do I cancel my subscription?

Accepted Answer

For a recurring subscription, choose **Cancel Subscription** in Dashboard → Subscription → Manage Subscription.

Cancellation is automatic and does not require manual approval. It stops future renewal charges, but it does not refund the current paid period. Your access continues until the displayed period end date. After the period ends, subscribe again if you want to continue.

Question 17

How do I request a refund?

Accepted Answer

For an eligible paid order, open Dashboard → Subscription → Manage Subscription → Request prorated refund. The estimate is based on the unused service days in the current paid period. Transaction fees are non-refundable, applicable taxes are handled by the payment provider, and linked bonus access is cancelled if the refund completes. The final amount is recalculated when approved.

The request requires review. Access remains available while it is pending. Approved cryptocurrency refunds are processed manually to a verified compatible wallet; network and processing fees are non-refundable.

Question 18

Will my subscription auto-renew?

Accepted Answer

**Credit/Debit Card Payments:**
• Monthly Subscription: Auto-renewal enabled by default
• 1-Year Plan: One-time purchase, no auto-renewal
• Annual Subscription: Renewal terms are displayed at checkout
• Cancel anytime: Go to Account Settings → Subscription → Cancel
• After cancellation: Service continues until end of current period

**Cryptocurrency Payments:**
• All plans: Cannot auto-renew (blockchain limitation)
• Manual renewal required for all crypto purchases

**Important Notes:**
• No surprises - you're always in control
• Cancel anytime before renewal date; cancellation stops future charges and does not refund the current paid period
• Approved card refunds are prorated by unused service days
• Transaction fees are non-refundable; tax treatment is handled by the payment provider

Question 19

How do cryptocurrency payments work?

Accepted Answer

**Step-by-Step Process:**

1. Select your plan and click "Pay with Cryptocurrency"
2. Choose one of the assets and networks currently offered by the payment provider
3. You'll be redirected to NOWPayments secure payment page
4. Send the exact amount to the displayed wallet address
5. Wait for the required blockchain confirmation
6. Service activates automatically after confirmation

**Important:**
• Double-check wallet address before sending
• Send exact amount displayed (including fees)
• Do not send from exchange accounts (use personal wallet)
• Keep transaction hash for your records
• Confirmation time and network fees vary by asset, network, wallet, and network conditions
• Contact support with the transaction hash if the checkout does not update after the payment provider confirms it

Question 20

How do the longer plan terms compare?

Accepted Answer

Longer plans include the bonus access shown in the current offer:

**1-Year Plan:**
• Pay $99.99 for 395 total days
• One-time payment with no renewal

**Annual Plan:**
• Pay $89.99/year for 1 year
• About $7.50/month billed annually
• Auto-renews annually unless cancelled

**Plan differences:**
• Real-time alerts, priority controls, translations, and complete public post pages are available across plans
• Billing terms and access periods vary by plan; every plan supports up to 2 active devices

**Tip:** Start with the 14-day free trial, then compare the displayed billing terms before choosing a paid plan.

Question 21

🚀 Complete Setup Guide

Accepted Answer

Follow these steps to get started:

**Step 1: Register/Login**
• Visit trumpalert.app and create your account
• Verify your email address
• Your 14-day free trial starts automatically when you create your account

**Step 2: Get Free Trial or Purchase Plan**
• Your free trial is already active; you can start using alerts right away
• Or choose a paid plan for extended service

**Step 3: Download the iPhone App**
• Public App Store distribution is not yet available
• If you already have an authorized build, open it on your iPhone

**Step 4: Bind Your Device**
• Go to Dashboard → Devices → "Add Device"
• Scan QR code with TrumpAlert App
• Make sure device status shows "Active"

**Step 5: Test Notifications**
• After binding succeeds, tap “Send test” in the confirmation shown by the app
• To test again later, open TrumpAlert → Settings → Send test alert and choose a level
• Confirm the notification banner and sound arrive on this iPhone
• If the test does not arrive, check device status and iOS notification permissions
• Contact support if you need help

**Step 6: Customize Notifications(Optional)**
• Go to Dashboard → Alert Settings
• Configure Critical and Important Keywords, alert sounds, and translation language
• Configure notification languages, or use default language (English)

Setup is complete only after the app shows binding confirmation and you receive a test alert on that iPhone.

Frequently Asked Questions

🚀 Complete Setup Guide

Step 1: Register/Login

Step 2: Get Free Trial or Purchase Plan

Step 3: Download the iPhone App

Step 4: Bind Your Device

Step 5: Test Notifications

Step 6: Customize Notifications(Optional)

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